Planning a luxury escape to Abu Dhabi, a family holiday in Dubai or a tropical break in the Maldives? Etihad Holidays combines flights, hotels and selected travel extras into bookable holiday packages aimed primarily at travellers departing from the United Kingdom.
The company offers everything from all-inclusive beach stays and honeymoons to solo trips, family holidays, seasonal escapes and last-minute deals. Its website advertises low-deposit bookings, up to 30kg of baggage on applicable packages, included transfers and financial protection for qualifying flight-inclusive holidays.
However, not every booking has identical inclusions or protection. The hotel, room type, board basis, flight, baggage allowance, transfer arrangement, payment schedule and cancellation rules shown during checkout are the details that matter. This guide explains how Etihad Holidays works, where you can travel, what may be included, how to find a deal and what to check before paying.
Deal update: When checked on 5 September 2026, Etihad Holidays was advertising £250 off new holiday bookings of at least £2,000 with code AUTUMN250. The code cannot be combined with another promotional code or applied to an existing booking. No closing date was visible in the headline terms, so verify that the offer is still active on the official Autumn Sale page before publishing or booking.
| Feature | Current published information |
|---|---|
| Main product | Package holidays combining flights, hotels and selected extras |
| Primary market | UK travellers |
| Booking options | Holidays and hotel-only stays |
| Advertised deposit | From £50 per person on eligible bookings |
| Baggage | Up to 30kg included on applicable packages |
| Transfers | Advertised as included on holiday packages |
| Featured departures | Eight UK airports are advertised; the site highlights London airports, Manchester, Birmingham, Newcastle, Edinburgh and Glasgow departure groups |
| Financial protection | Qualifying flight-inclusive packages are ATOL protected; Etihad Holidays also states it is an ABTA member |
| Popular regions | UAE, Oman, Indian Ocean and Asia |
| Current promotion | £250 off eligible new bookings of £2,000 or more with AUTUMN250, as checked 5 September 2026 |
| Customer support | +44 20 3870 0591 and serviceuk@etihadholidays.com |
Etihad Holidays is a tour operator that creates package holidays using flights, accommodation and optional experiences. Its UK booking conditions identify Capital Holidays (International) Sole Proprietorship L.L.C., trading as Etihad Holidays, as the contracting business. The company is part of ADNEC Group and describes itself as the exclusive tour operator of Etihad Airways.
Etihad Holidays should not be confused with booking a flight directly from Etihad Airways. The airline primarily transports passengers, while Etihad Holidays brings multiple trip components together. Depending on the reservation, Etihad Holidays may act as a package organiser, as the principal for a single-component booking or as the principal for a flight-only booking under its own ATOL.
The booking confirmation should state what has been purchased, what is included and the capacity in which Etihad Holidays is acting.
Etihad Holidays promotes return flights as part of its package deals. The actual airline, routing, airports, cabin and flight times are displayed during the search and booking process. Although the brand is closely associated with Etihad Airways, travellers should confirm the operating carrier for every sector, especially when a journey includes a partner airline or regional UK connection.
The site offers a broad selection of hotels, with a strong emphasis on premium and luxury stays. Travellers can compare destinations, star ratings, room categories and board options. Some deals may also provide a complimentary room or board upgrade, but an upgrade is not guaranteed unless it appears in the confirmed booking.
Etihad Holidays advertises transfers as included on its holiday packages. Check whether the transfer is private, shared or provided by a hotel, along with its pickup instructions. Hotel-only and other standalone arrangements may have different inclusions.
The homepage advertises up to 30kg baggage included. “Up to” means the allowance can vary by airline, route, cabin and fare. Read the baggage information attached to each flight rather than assuming every passenger receives exactly 30kg.
Hotels may be available as room only, bed and breakfast, half board, full board or all-inclusive. Etihad Holidays says its all-inclusive packages can cover flights, transfers, accommodation, food, snacks, drinks, amenities and entertainment, but every resort sets its own limits. Premium restaurants, imported drinks, spa services, excursions and water sports may still cost extra.
Selected packages can be tailored with activities or experiences. Examples may include theme-park admission, cultural tours, desert experiences or resort extras. Confirm whether each item is included in the package price or offered as a paid add-on.
All-inclusive packages are useful for travellers who want to plan most food, drink and entertainment costs before departure. Etihad Holidays highlights all-inclusive resorts in Abu Dhabi, Dubai, the Maldives and Thailand, among other destinations.
Always inspect the hotel's specific all-inclusive plan. The same resort may sell several packages with different restaurant access, beverage selections and activity benefits.
Luxury packages focus on premium flights, five-star hotels, private-island resorts, refined dining and higher-end experiences. Abu Dhabi, Dubai, the Maldives, Seychelles, Mauritius and Bali are prominent choices.
Luxury is not a standardised inclusion. Compare the room category, transfer type, meal plan and privileges rather than relying only on the hotel's star rating.
Family packages can combine suitable flight times with hotels offering children's pools, kids' clubs, family rooms, entertainment or nearby attractions. Yas Island in Abu Dhabi is a particularly visible part of the portfolio, with access to theme parks and family-focused resorts.
Before paying, check the room's maximum occupancy, whether a child receives a bed, meal-plan age limits and any rules for theme-park admission.
Etihad Holidays offers romantic breaks for couples as well as honeymoon packages. Beach resorts in the Maldives, Seychelles, Mauritius, Thailand and Bali are natural options, while Abu Dhabi and Dubai suit couples who want restaurants, attractions and shopping alongside resort time.
Honeymoon benefits often require proof of a recent marriage and can have travel-date restrictions. Ask the hotel or operator to confirm any promised benefit in writing.
The website includes dedicated categories for solo travellers and single-parent families. These searches can help customers identify suitable room occupancy and package pricing, although single supplements and child-pricing rules still vary.
Etihad Holidays promotes last-minute breaks, school-holiday deals, winter sun, Christmas and New Year packages, and summer holidays. Last-minute pricing can be attractive, but full payment may be required when departure is close.
Travellers can also search for accommodation without flights. Hotel-only bookings are different from flight-inclusive packages and may not receive the same financial protection or included transfers. Review the confirmation carefully.
Abu Dhabi is the signature Etihad Holidays destination. The UAE capital combines beaches, modern hotels, cultural landmarks and family attractions. Popular experiences include the Sheikh Zayed Grand Mosque, Louvre Abu Dhabi, the Corniche and the theme parks of Yas Island.
It works well for luxury breaks, families, couples, solo visitors and short winter-sun holidays. The official destination page promotes packages with flights, hotels and the ability to add experiences.
Dubai appeals to travellers looking for beaches, shopping, dining, nightlife and famous attractions. Etihad Holidays advertises packages with return flights, hotel accommodation and transfers, with all-inclusive and luxury options available.
Remember that the arrival airport and the hotel may be in different emirates. Check the transfer time and pickup details, particularly if a package uses flights into Abu Dhabi with accommodation in Dubai.
The portfolio includes Ras Al Khaimah, Fujairah and Ajman. These destinations offer a quieter alternative to central Dubai, with beachfront resorts, mountains and all-inclusive hotels.
Ras Al Khaimah suits resort stays and outdoor activities, Fujairah is known for its east-coast setting and mountain scenery, and Ajman provides relaxed beaches within reach of Dubai.
Oman is shown as a newer destination on the Etihad Holidays website. Travellers can combine cultural sightseeing with desert landscapes, mountains and beaches. Check the available flight routing and transfer arrangement because packages can vary by departure point and destination within Oman.
The Maldives is ideal for honeymoons, anniversaries, diving and luxury island stays. Package comparison is especially important because seaplane, domestic-flight and speedboat transfers can significantly affect the price and journey time.
Confirm whether transfers are included for both arrival and departure and whether baggage limits differ on the island transfer.
Mauritius combines beaches with waterfalls, hiking, cultural attractions and family-friendly resorts. Etihad Holidays promotes flexible packages, including all-inclusive and luxury stays.
Look beyond the room price and compare the resort's beach, location, board plan and transfer duration from the airport.
Seychelles offers dramatic beaches, nature and boutique or luxury resorts. Packages can suit couples and honeymooners, while families may prefer larger resorts with more facilities.
If an itinerary uses more than one island, check whether domestic flights, ferries and private transfers are included.
Sri Lanka works for beach holidays, cultural touring, wildlife trips and combinations of several regions. Etihad Holidays advertises all-inclusive, five-star and adventure-focused options.
A multi-centre itinerary can add value, but transfer times on the island can be substantial. Make sure each hotel and ground journey appears on the confirmation.
Thailand provides city stays, beach resorts, nightlife, food and cultural experiences. Etihad Holidays highlights all-inclusive, honeymoon, last-minute and exploratory holidays.
For multi-stop trips, verify every flight, hotel night, domestic connection and transfer. Island weather patterns differ by coast and time of year.
Bali suits couples, families, wellness travellers and adventure seekers. Resort areas offer very different experiences, from beach stays to private villas and cultural trips around Ubud.
Compare location as carefully as the hotel itself. Road traffic can make apparently short distances time-consuming.
Etihad Holidays says customers can fly from eight UK airports. Its navigation highlights departure groups for:
London airports
Manchester
Birmingham
Newcastle
Edinburgh
Glasgow
The “eight airports” figure may count several London airports individually. Not every route will operate directly from every departure point; some packages may include connections or partner-airline sectors. Confirm the airports, terminal changes, baggage arrangements and connection time before booking.
As of 5 September 2026, the official Autumn Sale advertises:
Discount: £250 off an eligible holiday booking
Promo code: AUTUMN250
Minimum spend: £2,000 per booking
Eligibility: New bookings only
Combination rule: Cannot be used with another promotional code
Existing bookings: Cannot be applied retrospectively
The page says the code is available on holidays across destinations such as Abu Dhabi, Dubai, the Maldives, Seychelles, Thailand, Sri Lanka, Bali and Mauritius. No public closing date was visible in the offer summary when this guide was checked.
Enter the code before payment and confirm that the £250 reduction appears in the total. If the booking is close to £2,000, check whether optional extras count toward the qualifying spend rather than assuming they do.
The homepage promotes a deposit from £50 per person. The booking terms clarify that the actual deposit is shown before booking and depends on the selected arrangements. A higher deposit or full payment may be required for certain products or when departure is close.
For most bookings, the published terms say the remaining balance must reach Etihad Holidays at least eight weeks before departure, with the exact date shown on the confirmation. Reminders may not always be sent, and missing the payment deadline can cause the booking to be treated as cancelled.
The sensible approach is to:
Check the deposit displayed for the exact package.
Record the final-payment date from the confirmation.
Set a reminder several days before it is due.
Save every receipt and updated invoice.
Etihad Holidays states that package holidays including flights on its UK website are financially protected by the ATOL scheme. However, the company explicitly warns that ATOL protection does not cover every booking on the site.
The key document is the ATOL certificate:
If you receive an ATOL certificate, check that every protected element is listed.
If an element is not listed, it may not be ATOL protected.
If you do not receive a certificate, the booking is not ATOL protected.
Accommodation-only and some other standalone arrangements do not receive the same protection.
Etihad Holidays also states that it is an ABTA member, providing access to ABTA assistance and its Code of Conduct for relevant bookings. Read the official ATOL page and keep the certificate with your travel documents.
Use the search switch on the homepage to select a full holiday package or accommodation-only booking. The choice affects inclusions and financial protection.
Select the departure airport, destination, dates, number of travellers and children's ages. Use legal names exactly as shown in passports when passenger details are requested.
Do not compare headline prices alone. Review:
Flight times, airports and operating carriers
Hotel name, room type and board basis
Checked and cabin baggage
Transfer type and journey time
Included activities or upgrades
Total package price
Deposit and balance deadline
Change and cancellation terms
Enter a valid promotion code, such as AUTUMN250 while the current offer remains active. Confirm that the discount appears before payment.
Tell Etihad Holidays about reduced mobility, medical needs, serious allergies or dietary requirements before confirming the booking. The terms say special requests are passed to suppliers but cannot always be guaranteed.
The booking conditions state that appropriate and adequate personal travel insurance must be in effect when the booking is made. Choose a policy that covers the destination, medical needs, activities, cancellation risk and the full value of the trip.
The lead passenger must be at least 18 and is responsible for payments and the booking on behalf of the group. Verify names, dates, airports and inclusions before submitting payment.
Etihad Holidays asks customers to report document errors promptly and states that inaccuracies for which it is responsible should be reported within ten days of documents being sent. Print any e-vouchers required by hotels or transfer providers.
Etihad Holidays' published conditions say it will try to accommodate changes, but approval is not guaranteed. Where a change is possible, an amendment fee of £50 per person may apply in addition to supplier costs. A change of travel date is normally treated as cancellation and rebooking.
For package holidays, the published cancellation scale is:
| Written cancellation received before departure | Published charge |
|---|---|
| 56 days or more | Loss of deposit |
| 55–43 days | 50% of total holiday cost |
| 42–29 days | 70% of total holiday cost |
| 28–15 days | 90% of total holiday cost |
| 14 days or less | 100% of total holiday cost |
Some suppliers do not permit changes and can impose a 100% cancellation charge. Read the terms attached to your actual reservation because special event tickets, particular hotels, flights and other services can have stricter conditions.
Moving the trip by one or two days can reduce both the flight and hotel cost. Compare several departure dates before committing.
A London fare is not always the best total deal once rail tickets, parking or an overnight hotel are included. Compare a convenient regional departure with London alternatives.
Price the same flights, room and transfers separately, then compare the package total. Make sure both calculations include the same baggage, cancellation rights and financial protection.
Half board or all-inclusive can offer better overall value in a remote resort where meals are expensive. In a city with many restaurants, bed and breakfast may offer more freedom.
Included transfers are especially valuable for the Maldives, Seychelles and distant UAE resorts. Confirm whether the transfer covers every passenger and both directions.
The website provides a newsletter for promotions and discounts. Always read the minimum spend, booking deadline, travel dates and combination restrictions before using a code.
Etihad Guest says members can earn miles on eligible Etihad Airways flights, with the amount determined by factors such as the flight and booking class. However, the Etihad Holidays UK pages reviewed for this guide do not promise a standard number of miles on every package.
Add your Etihad Guest number where the booking allows and confirm that the packaged flight's booking class is eligible before relying on any mileage estimate. Hotel and transfer components should not be assumed to earn Etihad Guest Miles unless the offer specifically says so.
| Advantages | Points to consider |
|---|---|
| Flights, hotels and transfers can be booked together | The UK website may not suit customers departing from other countries |
| £50-per-person deposits are advertised on eligible trips | Some bookings require a larger deposit or full payment |
| Up to 30kg baggage is advertised | Actual allowance varies by flight and fare |
| Strong range of UAE and Indian Ocean destinations | Package inventory can be more limited than booking every element separately |
| ATOL protection for qualifying flight-inclusive holidays | Hotel-only or unlisted elements may not be ATOL protected |
| Luxury, family, honeymoon and all-inclusive choices | Amendments and cancellations can be expensive |
| Current promotional codes may reduce the total | Codes have minimum spends and other restrictions |
The official UK contact page currently lists:
Telephone: +44 20 3870 0591
Email: serviceuk@etihadholidays.com
Monday–Friday: 9:00am–7:00pm
Saturday: 9:00am–4:00pm
Sunday and public holidays: 10:00am–2:00pm
Opening times can change. Check the official contact page before calling. Keep the booking number, lead passenger name and travel dates ready.
No. Etihad Airways is the airline, while Etihad Holidays is a tour operator packaging flights, hotels and travel services. Its UK booking contract is with Capital Holidays (International) Sole Proprietorship L.L.C., trading as Etihad Holidays.
Return flights are advertised as part of holiday packages. Hotel-only bookings are also available, so confirm which search mode and product you selected.
Etihad Holidays advertises transfers as included on its holiday packages. The transfer type and route can vary, and hotel-only arrangements may be different. Check the confirmation.
The website promotes deposits from £50 per person on eligible bookings. The actual amount is shown before confirmation, and some reservations require a higher deposit or full payment.
The general terms say the balance must be received at least eight weeks before departure. Follow the date printed on your booking confirmation.
Qualifying flight-inclusive package holidays are ATOL protected. Protection does not apply to every product. Your ATOL certificate identifies the covered components.
No. The website advertises up to 30kg. The actual checked-baggage allowance depends on the flight, fare, route and passenger type.
The .co.uk site, pound pricing, UK departures and booking terms are designed for the UK market. Travellers based elsewhere should contact Etihad Holidays or use the correct regional site before booking.
Etihad Holidays may try to help, but changes depend on supplier rules. A £50-per-person amendment fee plus supplier costs can apply, and date changes may be treated as cancellation and rebooking.
Yes. Etihad Holidays' booking conditions require appropriate and adequate personal travel insurance to be in effect when the booking is made.
As checked on 5 September 2026, code AUTUMN250 gives £250 off an eligible new holiday booking with a minimum spend of £2,000. Verify the live offer before booking because promotions can end or change.
No. The published Autumn Sale terms say it is for new bookings only and cannot be combined with another promotional code or past booking.
The first named or lead passenger must be at least 18 and is responsible for payments and for booking on behalf of all named travellers.
Check every passenger name, date, airport, flight, hotel, room, meal plan, transfer and payment deadline. Report errors immediately and print any e-vouchers requested for the trip.
Eligible Etihad Airways flight sectors may earn miles according to their booking class, but Etihad Holidays does not publish a universal mileage promise for every package. Add your membership number and confirm eligibility for the selected flight before booking.
Etihad Holidays is a strong option for UK travellers who want to combine flights, accommodation and transfers in one reservation, particularly for Abu Dhabi, Dubai, the Northern Emirates, the Maldives, Mauritius, Seychelles, Sri Lanka, Thailand, Bali and Oman.
Its low-deposit promotion, curated hotel selection and financial protection for qualifying packages are useful advantages. The real value, however, depends on the exact package. Compare the final price with booking separately, verify baggage and transfers, read the cancellation terms and ensure every promised upgrade or extra appears on the confirmation.
Start your comparison on the official Etihad Holidays UK website.